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TERMS AND CONDITIONS

If you're under 19 years old

It's the main objective of WorkFlo to be an advocate for youth, to help you achieve your job and career search goals. If you are under 19 years of age, you must get your parent or legal guardian to complete the parental consent section on the Register as a Client page, before our work together can begin. Remember, they will probably appreciate the fact that you're taking steps to get ahead in the work world!

Responsibility for Payment

Payments for WorkFlo's services must be made in advance through PayPal or by cheque. If you are using your own credit card, it is assumed that you are able to pay for the charges you incur. If you are using the credit card of another party, such as a parent or legal guardian, it is assumed that you have first obtained that party's permission to cover all incurred charges.

Confidentiality and Privacy

What WorkFlo will do to protect your privacy
WorkFlo will strive to maintain the privacy of your records and emails. Your information will be kept on file for 18 months after your last date of contact with WorkFlo; and then those files will be deleted. WorkFlo will not send you any unsolicited information; and only your online coach will have access to your file, with certain exceptions outlined below. (See section titled: "When confidentiality cannot be maintained".) At any time, you can request that your information be updated or deleted by contacting WorkFlo at the address, phone number, or e-mail address found on this site's Contact page.

With regards to your payment records, Paypal, not WorkFlo, is responsible for collecting your payment information.

What you can do to protect your privacy
If you share a home computer and want to protect the privacy of your correspondence with WorkFlo, you might delete your files and dump your browser's cache, keeping only print copies of the files you want to save. You could also set up your own password-protected profile and / or email address that other household members do not have access to. Keep in mind that if you are a legal minor, you may need the permission of your parent or guardian to take any such steps on a home computer.

If you are currently working, please note that it is not advisable to email WorkFlo from your workplace. Your employer or a co-worker might be able to read your correspondence, putting your privacy at risk and jeopardizing your employment.

WorkFlo cannot guarantee complete confidentiality of your information, and is not responsible for situations outside our realm of control, such as someone accessing your email, reading correspondence you have left open on your computer screen, or hacking into your computer.

When confidentiality cannot be maintained
WorkFlo will strive to maintain the confidentiality of your records, except within the following situations:

  • To seek supervision. In order to ensure that you're receiving the best possible help from WorkFlo, your online coach will seek regular supervision from other qualified counsellors. Your file may be may be discussed during such supervisory meetings.
  • To report any suspected cases of child abuse or neglect, as according to Canadian law.
  • To report to the authorities any situation where a person's life might be in danger.
  • To release your records to a court of law, if your records are subpoenaed.
  • To update your parent or legal guardian on the progress of our meetings. If you are a minor, your parent or legal guardian is entitled to know such information.
  • To release information to other parties that you yourself have chosen. You must provide WorkFlo with written authorization to release your information.

Third Party Links
From time to time, this website may post links to external sites, chosen for their relevancy to job search and career exploration. When you visit a link to another website, you become subject to the privacy policies of that website. You also assume all responsibility for any risk in downloading information from that website.

Disclaimer

At any time, WorkFlo may revise or update the Terms and Conditions listed on this site. All changes will be posted for the public to view.

WorkFlo is not responsible for technical difficulties beyond our control, such as computer or power outages. WorkFlo is not responsible for any delay in service or any information that is lost, as a result of such technical difficulties. WorkFlo uses regular, non-encrypted email for online coaching. WorkFlo is not responsible for any breach of privacy that may occur during the email process.

WorkFlo is not responsible for damages or loss of any kind due to any service purchased through WorkFlo Career Counselling or WorkFlo Enterprises. WorkFlo is not responsible for any damages caused by viruses contained at or within the WorkFlo website, or within any electronic files sent from WorkFlo.